1. Subscriptions
AdRendo sells recurring software subscriptions (Starter, Growth, Full Autonomous). Fees cover access to the product for the billing period shown at checkout. Meta ad spend is billed separately by Meta and is not part of AdRendo fees.
2. Cancel anytime
You can cancel from Billing in your dashboard or by emailing contact@adrendo.com. Cancellation stops the next renewal. You keep access until the end of the period you already paid for.
3. Refunds
If you are not satisfied within 14 days of your first paid charge, contact us for a full refund of that charge. After 14 days, subscription fees are generally non-refundable, except where required by law or where we could not provide the service due to a fault on our side.
Refund requests should include the email on your AdRendo account and the approximate purchase date. We aim to respond within two business days.
4. Payment processors
Most card payments are processed by Paddle (Merchant of Record). Some regions use local processors. Refunds for processor-handled charges are issued through the same channel after we approve the request.
5. Chargebacks
Please contact us before opening a dispute with your bank so we can resolve the issue quickly. Fraudulent chargebacks may result in account suspension.
6. Contact
Billing and refunds: contact@adrendo.com · +60 19-308 7553. Related: Terms and Conditions · Privacy Policy.