1. Overview
AdRendo processes account data you provide, Meta connection credentials, campaign metrics, and chat content to operate the service. We do not sell personal data.
2. Data we collect
- Identity and account details (name, email, country, password hash or OAuth tokens)
- Meta Business Manager partner connection data and encrypted system user tokens
- Ad account IDs, campaign metrics, creatives metadata, and agent chat transcripts
- Billing country/currency you select, and payment metadata from our processors
- Basic technical logs (IP, device, and usage events) for security and reliability
3. How we use data
We use data to authenticate you, run the agent against your connected accounts, enforce spend caps and plan permissions, provide support, improve the product, and process subscriptions.
4. Sharing
We share data with Meta (to manage ads you authorise), Paddle or SSLCommerz (to take payment), and infrastructure subprocessors who host the app under contract. We do not sell personal data to advertisers or data brokers.
5. Payments
Card checkout is handled by Paddle as Merchant of Record in most markets. Paddle processes payment details under its own privacy terms. We receive limited billing status needed to provision your plan.
6. Retention and security
System user tokens are encrypted at rest. We retain account and audit data while your account is active and for a reasonable period afterward for legal, security, and billing records. You may request deletion of account data subject to those obligations.
7. Your choices
You can update account details, disconnect Meta accounts, cancel your subscription from Billing, and contact us to access or delete personal data where applicable.
8. Contact
Privacy questions: contact@adrendo.com · +60 19-308 7553. See also our Terms and Conditions and Refund Policy.